How to Troubleshoot Importing a Layout Stuck at 1% (Divi)

How to Troubleshoot Importing a Layout Stuck at 1% in Divi

If you are having trouble importing a layout in the Divi theme and the process gets stuck at 1%, it can be frustrating to try to solve this issue. In this article, we will discuss some potential causes and how to troubleshoot the problem.

1. Check Internet Connection

The first thing to check is your internet connection. A slow or unstable connection may cause the import process to halt. Ensure that your internet connection is strong and stable before attempting to import the layout again.

2. Disable Unnecessary Plugins

Plugins are an important part of your site's functionality, but some plugins may conflict with layout import processes in Divi. Try disabling any unnecessary plugins or temporarily deactivating them to see if this resolves the issue.

3. Check Site Memory Allocation

If your site is using insufficient memory, this could cause the layout import processes to stop. Ensure that your site's PHP settings provide enough memory for the operation. You may need to speak with your hosting provider to increase the memory allocation if needed.

4. Use the Latest Version of Divi

Older versions of Divi may cause issues during layout import. Ensure that you are using the latest version of Divi for optimal performance.

5. Import Layout Using a Different Browser

Sometimes certain settings or extensions in the browser can affect the layout import process. Try using a different browser to attempt the import process again.

Conclusion

By following the steps mentioned above, you should be able to identify the reason for the layout import being stuck at 1% and resolve it. If the issue persists after trying all the solutions, you may need to contact Divi support for further assistance.