How to Fix the Missing Video Background Error (Divi)

How to Fix the Missing Video Background Error in Divi

Missing Video Background Error is an issue that many Divi users encounter when adding a video as the background of a page or post. This error can result in the video not displaying correctly or not showing up at all. In this article, we will explain how to easily fix this error.

Check Video Settings in Divi

The first step to take is to check the video settings in Divi. Ensure that you have added the video link correctly and that the file is playable on your site. It's also important to make sure that the video size is not too large and that it meets supported format standards.

Steps to Check Video Settings:

• Go to the settings of the section that contains the video in Divi.
• Make sure you have selected the correct media type (such as MP4 or WebM).
• Check for any restrictions on uploading the video, such as file size or video format.

Check Browser Compatibility

Browser incompatibility can cause issues in displaying the video correctly. Ensure that the browser you are using supports the type of video you have chosen. It is advisable to test the site on multiple browsers to verify that the issue is resolved.

Make Sure Divi is Updated

If you have an older version of Divi, this might be the reason behind the missing video background. Ensure that you are using the latest version of Divi to access all features and updates that may fix the issue.

How to Update Divi:

• Open the WordPress dashboard.
• Go to the Updates section to check if there are new updates available for Divi.
• If an update is available, install it immediately.

Use an Alternative Video

If the problem persists, you can use a different background image or add another video in a different format. This can help bypass issues that may occur with certain file types or video formats.