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How to Fix the Issue of Not Receiving Update Notifications in Divi

Update notifications in Divi are an important feature to keep your site updated with the latest versions and improvements. Sometimes, you may encounter the issue of not receiving update notifications, which can lead to delays in important updates for your site. In this article, we will explain how to fix this problem step by step.

Step 1: Check Your Internet Connection

First, ensure that your internet connection is stable. A weak or unstable connection can affect Divi's ability to receive update notifications correctly. Make sure you are connected to the internet and that the speed is sufficient to receive updates.

Step 2: Check Divi Settings

In your WordPress dashboard, go to Divi settings and make sure you have enabled the Automatic Updates option. If this option is disabled, you may need to enable it so that Divi can send update notifications.

Step 3: Verify Divi Licenses

If you are using an unlicensed version of Divi, you may encounter issues receiving updates. Ensure that you have activated your license in the Divi settings by entering the correct key.

Step 4: Disable Conflicting Plugins

Sometimes, the plugins installed on your site may be the reason for disabling update notifications. Try disabling the plugins one by one to see if any of them are affecting the display of update notifications.

Step 5: Manually Update Divi

If you are unable to resolve the issue after following the previous steps, you can try manually updating Divi. Download the latest version of Divi from your Elegant Themes account and upload the file to your site using FTP or through the WordPress dashboard.

Conclusion

By following these steps, you can fix the issue of not receiving update notifications in Divi and ensure that your site stays updated with the latest versions. If the problem persists, it may be helpful to contact customer support for further assistance.