How to Resolve a 500 Error in Divi (Divi)

How to Fix Error 500 in Divi

Error 500 in Divi is a common issue that users of the Divi website building platform may encounter. This error usually occurs when the server is unable to process the request, resulting in the website crashing. In this article, we will explore how to fix Error 500 in Divi step by step.

What is Error 500 in Divi?

Error 500 in Divi is an Internal Server Error, indicating that there is a problem with the server hosting the website. This error can occur for various reasons, such as issues with plugins, themes, or incorrect server configurations.

Causes of Error 500 in Divi

1. Incompatible Plugins: One of the installed plugins on your site may cause Error 500 if it is incompatible with Divi or contains bugs.

2. Theme Issues: This issue may arise from an incompatible or outdated theme. The theme may need to be updated or replaced.

3. Incorrect Server Settings: If the settings for the server or hosting environment are incorrect, it may lead to Error 500.

Steps to Fix Error 500 in Divi

Here are some steps you can take to fix this error:

1. Disable Plugins

The first step to take is to disable all installed plugins. You can do this from the WordPress admin panel by putting the site in debug mode and identifying plugins that may be causing the issue.

2. Switch to the Default Theme

Change the theme to the default WordPress theme (like Twenty Twenty-One) and see if the problem persists. If the issue is resolved, this indicates that Divi is the main culprit.

3. Check the .htaccess File

The .htaccess file is an important file in a WordPress site. Corruption of this file can lead to Error 500. Try resetting this file by renaming it to .htaccess_old, then reload the site page.

4. Increase Memory Limit

A cause of Error 500 could be memory exhaustion. Increase the memory limit by modifying the wp-config.php file. Add the following code to this file:

define('WP_MEMORY_LIMIT', '256M');

5. Check the Error Log

By checking the error log on the site or server, you can pinpoint the source of the problem accurately. Contact your service provider to review the error log that may reveal the root cause of the issue.

Conclusion

Error 500 in Divi can be frustrating, but it is fixable through a range of solutions mentioned. By following these steps, you can identify the cause and resolve the issue quickly. If you are unable to fix the error yourself, it is advisable to contact technical support for assistance.